ViaROS

Complete processes. Proven business results.

Revenue leakage reduced. Interrupted work recovered. Systems changed without stopping operations.

ROS has delivered these results in live Tier-1 telecom environments by making business-defined processes executable across systems and keeping each execution accountable to its intended outcome.

The value grows through production. Operating experience strengthens the processes, and customers continue expanding ROS across their operations to improve performance and achieve more of their business goals.

Explore what complete execution has made possible, and the production stories behind the results.

Proof of execution
ROS powers business processes for
AT&T
Claro
Digicel
Entel
Ericsson
Nextel
Telcel
TIM
TSTT
WOM
XNII

Show me how ROS

reduced prepaid top-up losses to $50 a year

Story 7 of 13

Prepaid top-up

The challenge

A slow response cost over $1M a year

Slow responses from the top-up application caused payment rejections and losses the operator could not reconcile. A routine customer transaction had become a major revenue leak.

Prepaid top-up

What ROS did

ROS made top-up execution dependable

  • ROS received top-up requests from existing sales channels through standardized APIs and executed them across the relevant backend systems, improving speed and reliability.

The result

Annual losses fell to $50

  • Losses dropped from more than US$0 million a year to US$50 a year. Transactions became traceable, with execution reports supporting reconciliation and trend analysis.

What made the difference

The transaction could be followed and reconciled

  • ROS monitored execution times and transaction amounts. Top-up and cancellation flows, together with reporting, gave the operator visibility into the financial activity behind each transaction.

ROS protected prepaid revenue by making transactions reliable, traceable, and easier to reconcile.

Proof, one outcome at a time

Digital carrier billing: Standardized data models and transformation logic accommodated each partner’s requirements. Centralized error handling and reporting made the connected process easier to manage.

Put proven experience to work for your business.

What do you need to achieve: protect revenue, improve customer service, or carry your operations through change?

Bring us your challenge. Let’s explore how ViaROS can apply the production experience behind these results to the processes and outcomes that matter to your business.